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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bernadette Cornish

June 27, 2025

5  out of  5
rating by Bernadette Cornish
"Excellent job Taniera! Thanks for going above and beyond."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Taniera went above and beyond to deliver excellent service. We truly appreciate your feedback!"
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Sang Kil Lee

June 24, 2025

5  out of  5
rating by Sang Kil Lee
"Omgosh, I honestly did not want to move from CA to MD, it has been extremely stressful, and I had NO IDEA how much work or cost it was gonna be to get my car in check!! However, I was blessed to speak with Ms. Rebecca who insured me all the tips, information and step by step process and did well on getting me on track. Ms. Rebecca did everything to get me what I needed for my vehicle and not just "added on junk" that I didn't need. I love that she was very bubbly and assured me everything is gonna be okay and was so friendly, it was important that she was down to earth and her customer service was excellent, I really appreciate her and the staff, thank you so much! Maryland is not gonna be as bad as I thought, thanks to Ms. Rebecca lol! Ms. Lee"
We responded:
" Thank you so much for your wonderful review! We're thrilled to hear that your experience with Rebecca was so positive during what can be a stressful transition. It’s great to know that her guidance and support made a significant difference in your move from California to Maryland. We pride ourselves on providing excellent customer service, and it’s clear that Rebecca exemplified this with her bubbly personality and dedication to ensuring you felt comfortable and informed throughout the process. We hope you enjoy your new home in Maryland, and if you need anything else, please don’t hesitate to reach out. Thank you for choosing the Jane Staples Agency and State Farm!"
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Pamela Gale

June 23, 2025

5  out of  5
rating by Pamela Gale
"I just love the exceptional customer service that I receive from Rebecca and Kaitlyn. They are very patient with me and are outstanding with detail with any questions that I may have in regards to my three policies."
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty over the past decade and are thrilled to hear about your recent positive experience with both Rebecca and Kaitlyn. They are dedicated to providing exceptional service and ensuring that all your questions are answered with care and detail. Your satisfaction means the world to us, and we’re here for you whenever you need assistance with your policies. Thank you for being such a valued part of our State Farm family!"
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Melissa Dory

June 18, 2025

5  out of  5
rating by Melissa Dory
"The representative was very knowledgeable and helpful with the policy options."
We responded:
"Thank you for your kind words! We're delighted to hear that Rebecca was able to assist you with your policies. Providing knowledgeable and helpful service is our top priority. We appreciate your feedback and the 5 Star review!"
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Bency Joy

June 13, 2025

5  out of  5
rating by Bency Joy
"Rebecca was very patient, detailed and professional. She understood my needs and gave me a good deal.I am a Satisfied customer."
We responded:
"Thank you for taking the time to share your experience! We're thrilled to hear that Rebecca provided you with such attentive and professional service. It's wonderful to know she understood your needs and helped you find a great deal. Your satisfaction is our top priority, and we appreciate your kind words!"
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KennethWayne Thompson

June 10, 2025

5  out of  5
rating by KennethWayne Thompson
"Hailey has been awesome to work with: kind, responsive and always professional. She created and delivered documents I needed in less than 24 hours and answered all of my questions thoroughly."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Hailey provided you with such excellent service. Her kindness, responsiveness, and professionalism truly make a difference, and we’re thrilled that she could deliver the documents you needed so quickly. Your satisfaction is important to us, and we appreciate your feedback."
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Jaime Ojeda

June 9, 2025

5  out of  5
rating by Jaime Ojeda
"Am been with state farm and jane staples as my agent for many years . She is supper friendly and allways have a smile."
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that here at the Jane Staples Agency we have consistently provided you with friendly service throughout many years. We strive to create a positive experience, and it’s wonderful to know that we've made such a great impression!"
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Amber Culp

June 6, 2025

5  out of  5
rating by Amber Culp
"Thank you so much for helping another State Farm agents office, by providing pictures for a Rental Dwelling!!! Hailey and Jane your the best!🙌🏼"
We responded:
"You're very welcome! We're always happy to assist our fellow State Farm agents."
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C L

June 6, 2025

5  out of  5
rating by C L
"Jane was very professional and answered all of my questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you received professional service and all your questions were answered! You taking the time to provide feedback means a lot. "
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Darius Wilson

May 16, 2025

5  out of  5
rating by Darius Wilson
"Rebecca was so helpful. I called to inquire about a bill and helped me with so many options that will help me save me more money in the future. I highly recommend her, excellent work."
We responded:
"Thank you, Darius! We're so glad to hear Rebecca was able to assist you and offer helpful options on your insurance. We appreciate your recommendation and look forward to continuing to support you!"
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Gregory Winborne

May 15, 2025

5  out of  5
rating by Gregory Winborne
"Very helpful and professional I highly recommend"
We responded:
"Thank you so much, Gregory! We truly appreciate your kind words and recommendation. We look forward to serving you and all of your insurance needs for many years to come!"
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Tammy Heiston

May 13, 2025

5  out of  5
rating by Tammy Heiston
"I called to make a change to our policy and was so lucky to talk with Rebecca. She was so helpful and very professional on our call and explained everything so that I could understand. Thank you so much Rebecca for all your help. ❤️"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rebecca was able to assist you effectively and make the process smooth for you. We appreciate your feedback and are glad to have Rebecca on our team."
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Karl CHASE

May 12, 2025

5  out of  5
rating by Karl CHASE
"Very professional and courteous."
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again!"
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Leigh Keyes

May 7, 2025

5  out of  5
rating by Leigh Keyes
"State Farm/Jane Staples team is great…worked with Rebecca and she is awesome! L Keyes"
We responded:
"We love receiving a 5 Star review from a 20 year client! Thank you for being a valued long-time policyholder! We truly appreciate your loyalty and are delighted to hear that you had a great experience with Rebecca and our team. Your support means a lot to us, and we're here for all your insurance needs!"
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JenBubMa Mc

February 6, 2025

5  out of  5
rating by JenBubMa Mc
"Roxanne is an excellent agent. Very helpful and knowledgeable making leaving my current insurance company easygoing."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Roxanne made your transition to State Farm smooth and stress-free. She truly is a fantastic agent! If you ever need anything, don’t hesitate to reach out—we’re always here to help. Welcome to the State Farm family!"
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Anna Interiano

December 18, 2024

5  out of  5
rating by Anna Interiano
"I called for a quote and Rebecca is who helped me and my husband. She made the phone call fun just by her enthusiasm and she made it personal as well. I love that she stated she loves her job because you can really tell just by her talking and her eagerness, patience, and desire to help. I appreciate great customer service when I see it and it’s nice talking to someone that’s not just there to do a job."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Rebecca made your experience enjoyable and personalized. Her enthusiasm and dedication to helping our clients truly set her apart. We appreciate your recognition of her great customer service! If you need anything else, feel free to reach out."
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Stephanie Boyer

December 4, 2024

5  out of  5
rating by Stephanie Boyer
"I've been with State Farm for many years. The staff at Jane Staples are incredible. Every time I either call or stop in, they are so friendly and very knowledgeable. I'm so glad I have Jane as my agent."
We responded:
"Thank you so much for your kind review, Stephanie! We’re thrilled to hear that you've had such positive insurance experiences with our team here at Jane Staples State Farm. It’s our goal to provide friendly, knowledgeable service, and we're so glad to have earned your trust over the years. We look forward to continuing to serve you!"
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Riley Lewers

November 18, 2024

5  out of  5
rating by Riley Lewers
"Hailey was great! She answered all of my questions and helped me transfer my Statefarm coverage from out of state to this agency quickly and easily"
We responded:
"Thank you, Riley! We're so glad Hailey could make the insurance transfer process smooth and easy for you. We appreciate your feedback and are always here to assist with any future needs!"
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Lynn Mack

October 25, 2024

5  out of  5
rating by Lynn Mack
"I have been with Jane Staples State Farm over 15 years. I worked with Rebecca to update both my homeowners and car insurance policies. She was very patient, courteous, and took her time to ensure that my policies were up to date and customized to my needs. I will be referring anyone I know looking for the best coverage to Rebecca and Jane Staples State Farm."
We responded:
"Hi Lynn! Thank you so much for your loyalty over the past 15 years and for sharing your wonderful insurance experience! We’re thrilled to hear that Rebecca was able to assist you with updating your policies and ensuring they were tailored to your needs. Your recommendation means the world to us, and we’re grateful to have you as part of the Jane Staples State Farm family!"
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Justus Fenwick

October 18, 2024

5  out of  5
rating by Justus Fenwick
"I had a excellent experience Rebecca was was very professional and went above and beyond with helping me find the right auto coverage"
We responded:
"Thank you for taking the time to share your kind words with us, Justus! We will always be there for you & all of your insurance needs! "
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Cluster Davies

October 10, 2024

5  out of  5
rating by Cluster Davies
"My family has been an avid state farm client for over 15+ years. During that time, we have received exceptional and courteous service. The staff responsiveness and professional knowledge of the myriad aspects of their various insurance products is excellent. For example, I recently worked with Rebecca, who more than adequately provided important additional coverage information regarding upgrades to my families current vehicles that would prove beneficial if we incurred a serious at fault accident. Ms. Staples and her staff continually provides reasonable and informative information which allows her clients to make conscientious and wise decisions!"
We responded:
"Thank you for sharing your positive insurance experience, Cluster! It’s wonderful to hear that you and your family have received such exceptional service from State Farm over the years. Rebecca's assistance with coverage information is incredibly valuable, especially when it comes to making informed decisions about your insurance. Our team here at Jane Stapes State Farm prioritizes out clients' needs, and your feedback will certainly encourage others to consider our insurance services!"
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Dejane' James

October 8, 2024

5  out of  5
rating by Dejane' James
"The service I received from Taniera Harvey was amazing. She was super friendly and knowledgeable. She found me a great rate and helped me get everything I needed!"
We responded:
"Dejane', it’s fantastic to hear about your experience with Taniera! Her friendliness and knowledge can really make a difference when navigating insurance. Finding a great rate and getting the help you need is such a relief. Thank you for sharing your positive feedback—I'm sure it will help others looking for excellent insurance services too!"
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Matthew McPherson

September 27, 2024

5  out of  5
rating by Matthew McPherson
"Taniera was very kind and helpful, had no problems at all."
We responded:
"Thank you so much for the kind words, Matthew! Taniera and the rest of our State Farm team will always be there to help you & all of your insurance needs!"
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E J

September 20, 2024

5  out of  5
rating by E J
"Taniera is awesome! She understood my concerns and provided various insurance options that would provide sufficient coverage and satisfy my budgetary constraints. Taniera was patient, easy to talk to and responsive to my needs. I highly recommend State Farm."
We responded:
"Thank you so much for your kind words, E J! We're thrilled to hear that Taniera was able to address your concerns and find the right insurance options for you. Her patience and responsiveness truly make a difference. We appreciate your recommendation and look forward to continuing to serve you & all of your insurance needs!"
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Michael Canadas

August 23, 2024

5  out of  5
rating by Michael Canadas
"Hailey Poe was a delight to work with in obtaining coverage for our home. Do not hesitate to reach out to her with your insurance needs. Thank you, Hailey!"