State Farm® Insurance Agent Jane Staples
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Thu Hoài Thương Nguyễn
April 14, 2026
5
out of
5
rating by Thu Hoài Thương Nguyễn
"As always the best insurance ever."
J Balamani
April 10, 2026
5
out of
5
rating by J Balamani
"5 Stars! Rebecca saved me over $2,000 a year on my home insurance alone. I was stressed about a huge jump in my mortgage payment due to an escrow shortage, but Rebecca's expertise in bundling my home and auto with State Farm fixed everything. I now have better coverage on my vehicles and a much more manageable mortgage payment. She is fast, professional, and actually delivers on the savings she promises. Thank you, Rebecca!"
We responded:
"Thank you so much for your fantastic review! 😊 We’re thrilled that Rebecca’s expertise helped you save over $2,000 a year and made your mortgage payments more manageable. It’s wonderful to hear that her professionalism and quick service delivered exactly what was promised. We appreciate your trust and are always here to support you with your insurance needs! 🙌 #GreatSavings #JaneStaplesAgency #StateFarm #CustomerSuccess"
Carol Solar
March 26, 2026
5
out of
5
rating by Carol Solar
"Just purchased another vehicle and Kaitlyn helped make getting coverage so easy and quick. I'm very happy with the customer service that was provided and my experience with Jane Staples Insurance as a whole."
We responded:
"Thank you for sharing your positive experience! 😊 We’re glad to hear that Kaitlyn made getting coverage for your new vehicle easy and quick. It’s wonderful to know you’re happy with the customer service and your experience with us overall. We appreciate your trust and look forward to continuing to serve you! 🙌 #GreatService #EasyCoverage #StateFarm #HappyCustomer #JaneStaplesAgency"
Cristi Mason
March 25, 2026
5
out of
5
rating by Cristi Mason
"Hailey Poe is my insurance agent, highly recommended to me by a friend and I am glad she did. Hailey is wonderful, always willing to help with any question you may have. And beleive me I have given her a run for her money :) Thank you, Hailey for all you do!!"
We responded:
"Thank you so much for your kind words! 😊 We’re thrilled to hear Hailey has been so helpful and patient—even with the toughest questions! 😄 Your recommendation means a lot, and we appreciate you trusting us with your insurance needs. Thanks again for your support! 🙌 #OutstandingService #StateFarm #CustomerAppreciation #JaneStaplesAgency"
Toni James
March 15, 2026
5
out of
5
rating by Toni James
"As a first-time homebuyer, I needed to shop for homeowners insurance and received the name of this insurance company from my lender. Rebecca was extremely helpful and patient. I wanted to add my sister to the call so that I could have someone else help me make decisions regarding coverages. Rebecca worked around and with my request. During the transaction, we also spoke to Kaitlyn, who was also extremely helpful. She collected information from us while Rebecca finished another call. I really appreciated how they did everything to answer our questions and respect our time. I was able to save 50% on my car insurance and received a very reasonable quote on my homeowners insurance. I am very satisfied with the customer service and my rates."
We responded:
"Thank you so much for sharing your experience! 😊🏡 We’re thrilled our team could provide patient and helpful support as you navigated your first-time homebuyer insurance. It’s awesome that you were able to save 50% on your car insurance 🚗💰 and get a great homeowners insurance quote too! Your satisfaction means the world to us, and we look forward to helping you anytime! 🙌✨ #FirstTimeHomeBuyer #GreatRates #CustomerCare #StateFarm #HappyPolicyholder #InsuranceSavings #JaneStaplesAgency"
atterbee
March 13, 2026
5
out of
5
rating by atterbee
"Rebecca rocked! Thank you!"
We responded:
"Thank you for the awesome shout-out for Rebecca! 🎉 We’re so happy to hear you had a great experience. If you ever need anything else, we’re here to help! 🙌 #RockstarService #StateFarm #CustomerAppreciation #JaneStaplesAgency"
Romans Thirteen-Four
March 13, 2026
4
out of
5
rating by Romans Thirteen-Four
"Had some questions about upgrading some of my policies and Rebecca handled my request. I have to say that she is very positive and does a great job. She's very personable and friendly and goes out of her way to make sure I have all the information necessary to make good policy changes. She has spoken to me quite a few times over the years and based on her recollection of my preferences she is able to ask the right questions and provide information so that I choose features that will give me coverage that meets my preferences which prove to be compatible with my needs. Whenever she answers the phone, I know that I am getting the best service."
We responded:
"Thank you for your thoughtful review! We’re glad to hear that you’ve consistently received positive, personable, and attentive service over the years. It’s great to know that our team takes the time to understand your preferences and helps you make the best policy decisions to meet your needs. We appreciate your trust and look forward to continuing to support you with excellent service! #StateFarm #JaneStaplesAgency #ExcellentService"
rahnruf
March 5, 2026
5
out of
5
rating by rahnruf
"To Jane, Rebecca, and all agents of State Farm Inc. Are the Guardian Angel you need to get better prices. They are my Guardian Angels. God Bless Peace and luv!!!!"
We responded:
"Thank you so much for your heartfelt and uplifting message! 😊 We’re honored to be considered your “Guardian Angels” and grateful for your kind blessings. Our team is dedicated to helping you find the best prices and providing exceptional service every step of the way. Wishing you peace and all the best! 🙌❤️ #GuardianAngels #ExceptionalService #StateFarm #Grateful #JaneStaplesAgency"
Daniel S
March 3, 2026
5
out of
5
rating by Daniel S
"Easy to deal with and always happy to help. A very positive experience."
We responded:
"Thank you for your kind words! 😊 We’re happy to hear you found our team easy to work with and always ready to help. Providing a positive experience is our top priority, and we appreciate your support! If you need anything else, we’re here for you. 🙌 #CustomerSatisfaction #PositiveExperience #StateFarm #JaneStaplesAgency"
Robert Burke
March 3, 2026
5
out of
5
rating by Robert Burke
"Taniera is always so helpful and friendly. She goes the extra mile to make sure I am happy with State Farm and the service they provide."
We responded:
"Thank you for your wonderful feedback! 😊 We’re so glad to hear that Taniera consistently goes the extra mile to provide helpful and friendly service. Your satisfaction means a lot to us, and we’re grateful to have you as part of the State Farm family! If you ever need anything, we’re here to help. 🙌 #ExcellentService #CustomerCare #StateFarm"
Brittanee Staples
March 3, 2026
5
out of
5
rating by Brittanee Staples
"I’ve been a customer with State Farm for 10 years now and my all time most favorite state farm agent is Jahnaya!! She is the reason I am still a customer. She goes above and beyond and I am so pleased with how knowledgeable she is. She helped get answers that I was unclear on for years. There was so many times I was thinking I’m going to seek some quotes elsewhere but this agent was super professional, personable, she was able to calm down all my frustrations and give me clear answers and great quotes. I’m so grateful!!! I pray they give whatever specific training she has to EACH agent. She should be the standard. Thank you State Farm for keeping her employed. She makes a difference for sure."
We responded:
"Thank you so much for your heartfelt review! 😊 We’re incredibly grateful to have you as a customer for the past 10 years, and we’re thrilled to hear that Jahnaya has made such a positive impact on your experience. This dedication reflects our agency’s commitment to excellence in every interaction—providing clear answers, easing frustrations, and going above and beyond for our policyholders. Your kind words mean a lot to all of us. Thank you for trusting State Farm and the Jane Staples Agency and for sharing your appreciation! 🙌 #ExceptionalService #StateFarmFamily"
William Moore
March 3, 2026
5
out of
5
rating by William Moore
"Very helpful 👌"
We responded:
"Thank you! 😊 We're happy to hear you found our service very helpful. If you ever need assistance, we're here for you! 🙌 #HelpfulService #StateFarm #PolicyholderSupport #JaneStaplesAgency"
Alesha Jones
March 3, 2026
5
out of
5
rating by Alesha Jones
"Taneira Harvey is great. She was very thorough in explaining the different policies and patient."
We responded:
"Thank you for your wonderful feedback! 😊 We're glad to hear that Taneira was thorough and patient in explaining your policies. 🙌 Providing clear and attentive service is what we strive for! If you ever need anything else, we're here to help. #GreatService #PatientSupport #StateFarm #PolicyholderCare #JaneStaplesAgency"
Trey Jordan
February 25, 2026
5
out of
5
rating by Trey Jordan
"The Best experience I have had in Years! Warm and extremely helpful! Not to mention they saved me a TON of money!!!!!!!!!!!"
We responded:
"Thank you so much for your amazing review! 😊 We're thrilled to hear you had the best experience in years and that our team was warm and extremely helpful. 🙌 Saving you a ton of money is the cherry on top! If you ever need anything else, we're here to help. 💼💰 #GreatExperience #CustomerSavings #StateFarm #HereToHelp #JaneStaplesAgency"
Shaughnessy Lambert
January 27, 2026
5
out of
5
rating by Shaughnessy Lambert
"Kaitlyn was extremely helpful and patient with assisting me with setting up my policy since I moved states, greatly appreciate the prompt service."
We responded:
"Thank you so much for your kind words! 😊 We're happy to hear Kaitlyn was patient and helpful while assisting you with your policy during your move. 🚚📄 Prompt and friendly service is what we strive for! If you ever need anything else, we're here to help. 🙌 #HelpfulService #StateToStateSupport #StateFarm #CustomerCare #JaneStaplesAgency"
John Haile
January 23, 2026
5
out of
5
rating by John Haile
"Rebecca is awesome. She got me lower coverage on my home and both of my vehicles. Highly recommend"
We responded:
"Thank you for the fantastic review! 😊 We're so glad Rebecca could help you secure lower coverage rates on your home and vehicles. 🚗🏠 Your recommendation means a lot to us! If you ever need anything else, Rebecca and our team are here to assist. 🙌 #GreatSavings #AwesomeAgent #StateFarm #HighlyRecommended #JaneStaplesAgency"
Ready Rob
January 8, 2026
5
out of
5
rating by Ready Rob
"Rebecca is amazing and she made my day even better...She deserves a raise today for all her hard work and professionalism."
We responded:
"Thank you so much for your wonderful compliment! 😊 We're thrilled to hear that Rebecca made your day better with her hard work and professionalism. 🙌 We agree—she definitely deserves a raise! 😄 If you ever need anything else, Rebecca and our team are here to help. 💼✨ #AmazingService #ProfessionalAgent #StateFarm #CustomerAppreciation #JaneStaplesAgency"
Jhamari Kelley
January 1, 2026
5
out of
5
rating by Jhamari Kelley
"I’ve had a fantastic experience working with Jahnaya for my auto and renters insurance this year. She was consistently diligent in following up with me and very punctual for our appointment to finalize my policies. What really set her apart from other insurance agents was her willingness to share her screen during the quoting process, allowing me to follow along step-by-step, which made everything so much clearer. Not only did Jahnaya handle my vehicle and renters insurance with great care, but she also introduced me to supplemental health insurance—something I had never heard of before. It’s affordable too, costing just under $10 per month! She thoroughly explained every coverage option with clear examples, ensuring I fully understood all my policies. I’m so glad I switched to this agency. I was able to secure three policies for less than what I was paying before, and we even discussed life insurance for the future. When I’m ready to move forward with that, Jahnaya will be the first person I call. 5 stars and 10 out of 10! Highly recommend Jahnaya for anyone looking for knowledgeable, patient, and attentive insurance service."
We responded:
"Wow, thank you so much for this amazing and detailed review! 🌟 We're thrilled to hear that Jahnaya provided such knowledgeable, patient, and attentive service throughout your auto, renters, and supplemental insurance process. 🙌 — it's fantastic that you appreciated the personal touch she provided! 💻✨ We're so glad you found value in switching to our agency and that Jahnaya helped you save on multiple policies while exploring future options like life insurance. When you're ready, we'll be here to assist every step of the way! 😊 Thanks again for the 5 stars and 10/10 recommendation! ⭐️⭐️⭐️⭐️⭐️ #ExceptionalService #StateFarm #InsuranceMadeEasy #CustomerFirst #HighlyRecommended #JaneStaplesAgency"
Ben Hayes
December 19, 2025
5
out of
5
rating by Ben Hayes
"Hailey was literally a delight to work with, and yes we are talking about an insurance agent. Great experience."
We responded:
"Thank you so much for the awesome review! 😊 We love that Hailey was such a delight to work with—who knew insurance professionals could be this amazing, right? 😄 We're glad your experience was great, and if you ever need anything else, Hailey and our team are here to help! 🚗🏡 #FunWithInsurance #GreatExperience #StateFarm #FriendlyAgent #JaneStaplesAgency"
Wendy Mason
December 13, 2025
5
out of
5
rating by Wendy Mason
"My State Farm agent Taniera was excellent setting up my policy. She gave me the best choices and coverage to choose from. She explained the coverage very well to my understanding. She's very professional at what she does. Always a pleasure to talk with her. Thank you so much Taniera you are awesome"
We responded:
"Thank you so much for your wonderful review! 🌟 We're thrilled to hear that Taniera provided excellent service by helping you find the best coverage options and explaining everything clearly. 🙌 Her professionalism and friendly approach truly make a difference! We'll be sure to pass along your kind words. Thanks again for choosing us! 😊 #ExcellentService #ProfessionalAgent #StateFarm #HappyCustomer #JaneStaplesAgency"
William Foreman
December 10, 2025
5
out of
5
rating by William Foreman
"Very helpful with explaining everything"
We responded:
"Thank you for your kind feedback! 😊 We're glad our team could help explain everything clearly. If you ever have more questions or need assistance, we're here to help! 🙌 #HelpfulService #ClearCommunication #StateFarm #CustomerSupport #JaneStaplesAgency"
Mina S Mirkhani
November 21, 2025
5
out of
5
rating by Mina S Mirkhani
"Hi, this is Mina. I just wanted to thank State Farm, and especially Jane Staples, for helping me with my auto insurance renewal. She took care of everything very quickly, smoothly, and professionally. I really appreciate the excellent service. Thank you so much.”"
We responded:
"Hi Mina, thank you so much for your kind words! 😊 We're thrilled to hear you were provided you with quick, smooth, and professional service for your auto insurance renewal. 🚗💼 Your appreciation means a lot to us! If you ever need anything else, we're always here to help. 🙌 #ExcellentService #AutoInsurance #StateFarm #CustomerAppreciation #JaneStaplesAgency"
Manuel Proctor
November 21, 2025
5
out of
5
rating by Manuel Proctor
"The Jane Staples State Farm Agency continues to consistently deliver outstanding service. The team always goes above and beyond to answer my questions and make everything easy to understand. It’s rare to find such dependable customer service from people who genuinely care about their clients. I’m truly grateful for their help and highly recommend them. A special shout-out to Rebecca Aves—she is absolutely phenomenal."
We responded:
"Thank you so much for your heartfelt review! 🌟 We're proud that the Jane Staples State Farm Agency consistently delivers outstanding and dependable service. 🙌 It means a lot to hear that our team, especially Rebecca Aves, goes above and beyond to make everything easy to understand and truly cares about our policyholders. 😊 Your recommendation and kind words inspire us to keep providing the best! If you ever need anything, we're here for you. 💼✨ #OutstandingService #CustomerCare #StateFarmFamily #HighlyRecommended #JaneStaplesAgency"
corlette dade
November 17, 2025
5
out of
5
rating by corlette dade
"Kaitlyn was very professional and courtesy. Thank you."
We responded:
"Thank you so much for your kind words! 😊 We're glad to hear Kaitlyn provided professional and courteous service. 🙌 We appreciate you choosing us and are here anytime you need assistance! 💼✨ #ProfessionalService #CustomerCare #StateFarm #ThankYou #JaneStaplesAgency"
Linda Corbett
November 12, 2025
5
out of
5
rating by Linda Corbett
"Such a pleasant, professional agent who was very knowledgeable and easy to understand. Outstanding customer service ."
We responded:
"Thank you for your wonderful feedback! 😊 We're so happy to hear you had a pleasant experience with our knowledgeable and professional staff. 🙌 Outstanding customer service is our goal, and your kind words mean a lot to us! If you ever need assistance, we're here to help. 💼✨ #ExceptionalService #CustomerFirst #StateFarm #FriendlySupport"