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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Riley Lewers

November 18, 2024

5  out of  5
rating by Riley Lewers
"Hailey was great! She answered all of my questions and helped me transfer my Statefarm coverage from out of state to this agency quickly and easily"
We responded:
"Thank you, Riley! We're so glad Hailey could make the insurance transfer process smooth and easy for you. We appreciate your feedback and are always here to assist with any future needs!"
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Lynn Mack

October 25, 2024

5  out of  5
rating by Lynn Mack
"I have been with Jane Staples State Farm over 15 years. I worked with Rebecca to update both my homeowners and car insurance policies. She was very patient, courteous, and took her time to ensure that my policies were up to date and customized to my needs. I will be referring anyone I know looking for the best coverage to Rebecca and Jane Staples State Farm."
We responded:
"Hi Lynn! Thank you so much for your loyalty over the past 15 years and for sharing your wonderful insurance experience! We’re thrilled to hear that Rebecca was able to assist you with updating your policies and ensuring they were tailored to your needs. Your recommendation means the world to us, and we’re grateful to have you as part of the Jane Staples State Farm family!"
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Justus Fenwick

October 18, 2024

5  out of  5
rating by Justus Fenwick
"I had a excellent experience Rebecca was was very professional and went above and beyond with helping me find the right auto coverage"
We responded:
"Thank you for taking the time to share your kind words with us, Justus! We will always be there for you & all of your insurance needs! "
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Cluster Davies

October 10, 2024

5  out of  5
rating by Cluster Davies
"My family has been an avid state farm client for over 15+ years. During that time, we have received exceptional and courteous service. The staff responsiveness and professional knowledge of the myriad aspects of their various insurance products is excellent. For example, I recently worked with Rebecca, who more than adequately provided important additional coverage information regarding upgrades to my families current vehicles that would prove beneficial if we incurred a serious at fault accident. Ms. Staples and her staff continually provides reasonable and informative information which allows her clients to make conscientious and wise decisions!"
We responded:
"Thank you for sharing your positive insurance experience, Cluster! It’s wonderful to hear that you and your family have received such exceptional service from State Farm over the years. Rebecca's assistance with coverage information is incredibly valuable, especially when it comes to making informed decisions about your insurance. Our team here at Jane Stapes State Farm prioritizes out clients' needs, and your feedback will certainly encourage others to consider our insurance services!"
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Dejane' James

October 8, 2024

5  out of  5
rating by Dejane' James
"The service I received from Taniera Harvey was amazing. She was super friendly and knowledgeable. She found me a great rate and helped me get everything I needed!"
We responded:
"Dejane', it’s fantastic to hear about your experience with Taniera! Her friendliness and knowledge can really make a difference when navigating insurance. Finding a great rate and getting the help you need is such a relief. Thank you for sharing your positive feedback—I'm sure it will help others looking for excellent insurance services too!"
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Matthew McPherson

September 27, 2024

5  out of  5
rating by Matthew McPherson
"Taniera was very kind and helpful, had no problems at all."
We responded:
"Thank you so much for the kind words, Matthew! Taniera and the rest of our State Farm team will always be there to help you & all of your insurance needs!"
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E J

September 20, 2024

5  out of  5
rating by E J
"Taniera is awesome! She understood my concerns and provided various insurance options that would provide sufficient coverage and satisfy my budgetary constraints. Taniera was patient, easy to talk to and responsive to my needs. I highly recommend State Farm."
We responded:
"Thank you so much for your kind words, E J! We're thrilled to hear that Taniera was able to address your concerns and find the right insurance options for you. Her patience and responsiveness truly make a difference. We appreciate your recommendation and look forward to continuing to serve you & all of your insurance needs!"
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Michael Canadas

August 23, 2024

5  out of  5
rating by Michael Canadas
"Hailey Poe was a delight to work with in obtaining coverage for our home. Do not hesitate to reach out to her with your insurance needs. Thank you, Hailey!"
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ROSS FAMISAN

July 17, 2024

5  out of  5
rating by ROSS FAMISAN
"Great customer service! Hailey was very friendly, helpful and knowledgeable. She patiently answered all the questions I had. Would definitely recommend."
We responded:
"Thank you for your kind words and we're so happy to help with your insurance needs. Hailey is amazing and celebrated her 5-year anniversary with us recently! "
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Gary Armstrong

July 16, 2024

5  out of  5
rating by Gary Armstrong
"Jane Staples has been my State Farm Insurance Agent for nearly two decades. We have all of our insurance policies w/Jane & State Farm because the office provides top tier professional & personalized service - every time. They always make time to answer any questions & suggest the most cost-effective policy strategies. Office staff member L'Nia just recently spent her lunch hour setting up & customizing car insurance coverage for my daughter while we were at the dealer. If you want the best of all insurance coverage worlds I strongly recommend you discuss your needs with Jane/staff!"
We responded:
"Gary, Thank you so much for taking the time to rate us 5 Star! There's nothing better than having one of my first clients take the time to write such a nice review. Here's to another 2 decades of us providing you and your family amazing service! "
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Fred Dendy

May 6, 2024

5  out of  5
rating by Fred Dendy
"The level of professionalism is astounding. It’s such a pleasure to be able to receive such great service from Jane Staples."
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William Dodson

April 23, 2024

5  out of  5
rating by William Dodson
"I recently received excellent guidance with State Farm with associate Roxanne Jones"
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Reggie garnett

April 12, 2024

5  out of  5
rating by Reggie garnett
"Roxanne is absolutely amazing. Patient, informative and totally customer friendly."
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Da Dawg

April 12, 2024

5  out of  5
rating by Da Dawg
"It’s with great pleasure that I write this review of my experience with State Farm insurance, particularly, my agent Roxanne. I contacted State Farm with many questions, as my insurance needs were pretty complex. From her first warm ‘Hello’, Roxanne was pleasant, extremely patient and answered all my questions thoroughly. Roxanne was able to quickly assess my situation and present me with insurance options that have me feeling safe & secure without breaking my bank. However, her customer service alone would’ve made a higher payment worth it (my payments are great!). I’m big on customer service when spending my dollars and I couldn’t be more satisfied with how I was treated by Roxanne. Thank you, State Farm for your service and I will be sending more clients Roxanne’s way!"
We responded:
"Thank you for your glowing review! Roxanne is amazing and I'm glad she was able to help you with your insurance needs. Welcome to the Jane Staples Agency State Farm Family!"
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Araldo Newman Jr

March 18, 2024

5  out of  5
rating by Araldo Newman Jr
"Please switch if you have Allstate! First part! If you are in or near the Waldorf/Southern MD area, make sure to reach out to L'Nia! She has a great personality, is personable, and helped from conception to completion! The entire staff was very polite and helpful as well. I am very please with the service they provided. Check them out, they are the best!"
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Chad Jenkins

March 12, 2024

5  out of  5
rating by Chad Jenkins
"Always the best customer service! Very polite and professional."
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Yanapoli Fofanah

March 11, 2024

5  out of  5
rating by Yanapoli Fofanah
"Hailey is my agent at Jane Staples and she is nothing short from awesome. She was very polite and very detailed in everything she did for us. I remember when i was first shopping around for home insurance. she was very thorough in providing a quote that was comprehensive enough for our home. As a first time home buyer things like home insurance can be hard to understand, especially in the type of coverage to look for. She went through everything line by line and broke down what to look for for the type of home we bought. She ensured i got the best offers they were providing at the time. I also appreciate her going over our car policy. She provided new information about our policy i didnt even know about. Thankful to have her as my agent. It is hard to talk to kind people in customer service. she made me instantly recognize that i was talking to her based on the level of care and support she provided over the phone. Thanks Hailey! keep being you!"
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Betty Johnson

March 1, 2024

5  out of  5
rating by Betty Johnson
"I googled waldorf location office. Called made appt. To be seen in 5 minutes. Did not like previous agent. Poor customer service, not caribg nor friendly. Canc. Policy went to another agent. Major over charging me. L'Nia agreed. Was shocked how much other ins. was charging me. She had state farm policy reinstated with lower rate...It worked out, gave great advice, friendly, awesome, beautiful smile, great listener, knowledgable, Most of all I am very happy and love her. And she is a great asset to your office... please acknowledge her job... Betty Johnson"
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Roger Warren

February 28, 2024

5  out of  5
rating by Roger Warren
"A great insurance company. The staff is second to none, so helpful and experienced. You owe it to yourself to call this branch of State Farm."
We responded:
"Thank you Roger for rating our insurance agency 5 Star. We appreciate you took the time to do so and look forward to becoming your sole insurance agency in the near future."
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E. Taylor

February 3, 2024

5  out of  5
rating by E. Taylor
"Cherrelle, at Jane Staples’ STATE FARM Insurance office in Waldorf MD, provided great service to me. I really appreciated her help."
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David Lee

January 16, 2024

5  out of  5
rating by David Lee
"Ms. L’Nia Browne in State Farm Auto and Home Insurance company provided an excellent service! She is very kind, polite and knowledge to guide and explain on my premium of next term."
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John Palmer

January 10, 2024

5  out of  5
rating by John Palmer
"Very helpful, professional and friendly service. Made switching my home and auto coverage easy. -John"
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Dwayne Myrie

January 6, 2024

5  out of  5
rating by Dwayne Myrie
"she was great explaining everything and answering all my questions this was the best service experience I've had in a long time"
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Dean Larson

December 15, 2023

5  out of  5
rating by Dean Larson
"Same insurance company for 40 years."
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Thia Fox

August 10, 2023

5  out of  5
rating by Thia Fox
"Hailey was AMAZING! And she was so friendly and knowledgeable about my needs to switch from one provider to State Farm. It was a painless transition and I couldn't have done it without her!"